It won’t win any awards, but it was clean, chic, and airy. Photo: Jay Singh – Simple Flying. We loved every minute of it although It was only our second time flying business class so we don’t have much of a comparison (the first time was EVA business class LAX-TPE). Sign up for the TPG daily email newsletter here. The seat I am reviewing here is more likely to be closer to what you get. I found the furniture to be in great condition overall, and I didn’t struggle to find a place to sit. I had my pick of four mains: marinara braised meatballs served with tomato, garlic bread and ricotta; pan-seared chicken thigh with arrabbiata sauce and broccolini; marinated shrimp with sautéed peppers and onions, polenta and arrabbiata sauce and three-cheese lasagna with pomodoro sauce. Please view our advertising policy page for more information. You’ll be hard-pressed to find better bedding on a plane. The meal service was identical to other Delta One flights. transfer American Express Membership Rewards points. It was truly hotel quality bedding, and that makes sense. Delta brands it as Delta One Suites instead of the usual Delta One, begging for increased expectations across the board. Delta One cabin crew are very well trained and attentive. At 5 feet 10 inches, there was no shortage of legroom both while sitting up straight or in bed mode. I spent most of the time in the lounge mode. The screen didn’t tilt or adjust at all, but even when fully reclined, I could clearly see what I was watching. However, I was very hungry by the time the second meal was served on this flight, so I ordered the eggs, which felt like the heartier choice. A RED VENTURES COMPANY. Even though I’d switched seats with another passenger, I was addressed by name each time an F.A. Considering American Airlines hands out Bang & Olufsen headphones, these headsets are a major shortcoming for Delta. These alternate row by row. Good food, good service, and a comfortable seat. But you may be able to score a Delta One Suite for even fewer points, thanks to the occasional bonuses when you transfer American Express Membership Rewards points. These doors actually leave a 1-inch gap with the wall of the suite. I flew in one for first time last week, overnight to Amsterdam in a “flagship” plane. To start. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Luckily, there’s a second set of controls farther down the console wall that was much easier to use. There was also the cubby where the headphones can be hung up, along with a dedicated holder for a water bottle. The flight attendant meticulously laid each one out in front of me. The Delta One cabin in the A350 consists of 32 suites in a staggered 1-2-1 configuration. There are just two lavatories at the front of the cabin on most refurbished Boeing 777s. As always, Delta has a fantastic selection of movies and TV loaded – better than any other major U.S. carrier, if you ask me. To each his own! They’re both functional and flashy. But there’s one area where Delta falls woefully short: Headphones. The seats themselves are staggered in each row: Some are closer to the aisle with a console table along the side, while others are positioned farther away from the aisle and separated by the console. Back inside the suite, there’s a sharp-looking sconce light on the inside of the door. Delta often charges exorbitant amounts to fly in one of these suites. And you can get some more storage space by choosing a seat that’s closer to the aisle. Not long after the flight attendant dropped off this course, some of the worst turbulence I’ve ever felt set in – like 15 straight minutes of “hold your drink and struggle to get food in your mouth” turbulence. It worked pretty well too, though each time I tried to run a speed test it would error out. I also did know where I should put my wallet, passport, and phone. There was even a toast bar, which resonated with this millennial. Before I took this flight, I read that Delta had a separate check-in area for Delta One passengers, but when I entered the terminal, I immediately saw the SkyPriority check-in area, and it wasn’t busy, so I just hopped in line there and was through in less than five minutes. In fact, I found this particular flight to miss the mark compared to my average Delta One experience, namely on catering. At $2500 roundtrip, that was only 1.2 cents per point. Next up was the starter course, which consisted of smoked salmon with marinated cucumbers, pickled fennel and lemon crème fraiche; a Little Gem lettuce salad with celery, cucumbers, sesame seeds and dill dressing; a curried yellow summer squash soup; and a selection of breads, which I skipped. Posted By Jon Nickel-D'Andrea on Jan 26, 2020 | 4 comments. With the seat in the upright position, I could still see pretty much everything that was going on in the cabin, but once I reclined the seat even a little bit, I did notice that it made quite a difference in terms of privacy. Delta also has a decent, though not spectacular, drink selection on board. For an explanation of our Advertising Policy, visit this page. Delta One Tumi Amenity Kit, LSTN noise canceling headphones, and bottled water. The graphics were sharp, and the screen itself was responsive. The airline recently switched up its champagne and is now pouring Champagne Gardet Brut Premier Cru. Delta One) in Delta Air Lines’ enormous fleet. I appreciated that this aircraft had two universal AC outlets and two USB ports. Delta has been known as an airline that likes to refurbish used … Delta’s drink service has been seriously diminished during the pandemic and in Delta One, your only options are small Dasani water bottles, beer and wine. This site does not include all credit card companies or all available credit card offers. Originally published in October 2019 and written by Nick Ellis, one of the Delta experts on our staff, it describes the experience in the airline’s top premium product, the Delta One business-class suite. The footwell is big, though the downside is that thanks to the sloping floor that leads up to it, there’s no room for a personal item here. For starters, some sharp wall art welcomes you as you board the plane between the business class and Premium Select cabins. The entrances are tired, and upon stepping into the check-in area, I was greeted with low ceilings and a poorly lit, cramped space. Yes, that’s it. Hi, Kyle Overall, though, I’m happy I got to experience Delta One Suite for a second time and that the experience was just as good as the first. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. I stored most of what I needed to keep with me in the cubby, but put my laptop under the shelf when I wasn’t using it. I didn’t find that bothersome, though others might. And while that’s not that large on paper, it’s positively massive thanks to how close it is to your seat. Photo: Jay Singh/Simple Flying And, of course, each passenger had a closing door, though there was a small gap when it was “closed.” Though it didn’t matter a whole lot thanks to the door, seats on each side of the aircraft — the A and D seats — in even rows were protected from the aisle, meaning the seat was basically flush against the wall and the side console was between the passenger and the aisle. This was one of the rarest steaks I have had. Detroit (DTW) to Amsterdam (AMS) 4. That’s the recipe for a great lounge, as there’s nothing worse than struggling to find a seat in a cramped lounge. Westin Heavenly® In-Flight Bedding on 180-degree flat-bed seats, most with direct aisle access The eggs were quite good, but the presentation definitely left a lot to be desired. Once in a while, you may feel like treating yourself, or perhaps have worked hard saving up your air miles, or like my husband, you have to fly a lot for work and one of the perks is having your company stump up the bill for a business class flight. One of the common criticisms of these suites is that the suite walls and doors are only about 4 feet tall. The divider between the two center seats can be lowered. I’m used to being not so hungry for the second meal on overnight flights, since I’m usually flying from the East Coast, where flight times are much shorter. And considering this is in Japan, it had one of the self-pouring beer machines serving Asahi. Flight Review: Delta One Business Class Suite A350 Detroit To Tokyo. © 2021 THE POINTS GUY, LLC. The flight reviewed in it is currently suspended due to the coronavirus. But just how good are these suites, and does the rest of the experience live up to the name? There were stacks of goodies waiting in each suite at boarding. This article has been edited from the original. That’s a small flaw for a sizable and sturdy tray table. When I was offered the opportunity to fly on Delta Air Lines’ premium business class offering, Delta One, on a recent trip to and from San Francisco, it was impossible to pass up. And with closing doors at every suite, it’s easy to get some privacy. But there was a ton of seating, and nearly every chair scattered throughout the lounge had its own power ports to charge your devices. Ben has reviewed Delta One Suitesbefore, and I couldn’t wait to try it for myself. WATCH NOW: Amazing CrossCountry HST train trip in England! No fault of Delta’s, of course. Middling ground experience, steep prices if you can't find awards through Virgin Atlantic. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. Just an example, I thought this setup was far more spacious than the Japan Airlines SkySuites, with just as much privacy. During meal service, Delta gets a lot of details right. As an unashamed, hamster-wheel-addicted Delta Diamond Medallion, I’ve gotten to fly up front several times on the airline’s long-haul fleet, and the crown jewel of those airplanes is the Delta One Suite, which can be found in the airline’s Airbus A350s, A330-900neos, and Boeing 777s. I watched a movie while I was settling into the flight and had my first meal, and then I spent the majority of the rest of the flight working and watching the airshow. It takes all the guesswork out of your inflight dining and guarantees you your first choice even if you’re sitting in the back of the cabin, which is where I typically prefer to sit. Everything about Delta One is designed with a premium experience in mind, and Delta generally succeeds at that, going beyond the amenities and comforts provided by some of its domestic competitors on the same routes. The seat itself is outstanding. Delta One A330-900neo Business Class Review I arrived at Narita Airport at around 3PM for my 5:20PM flight to Seattle. The Delta One cabin is located entirely between doors one and two. Original Poster . Once the new Delta One Suites go into service on the route from Los Angeles to Sydney in April, you can book them for just 75,000 Virgin Atlantic miles, versus 120,000-465,000 Delta SkyMiles. Just about 20 minutes after takeoff, the crew began the meal service. And then there’s the business class cabin itself, which is a massive improvement over Delta’s older offerings. The type I’ve flown most often, though, is the Boeing 767-400, which features Delta’s oldest product, with creaky seats that you can never be too sure will actually recline all the way, comically small and unresponsive inflight-entertainment monitors and worn finishes. Delta One v Virgin Atlantic Upper Class Review. Even with Clear, the security situation wasn’t ideal, either. Both choices were served with breads and pastries, but I skipped them, knowing I’d be having plenty of that in Paris in just a couple of hours. But we did even better, thanks to a great trick to save some serious SkyMiles: booking Delta flights using Virgin Atlantic miles. But with a movable center divider, it’s easy to either talk with your neighbor or block them from view. And after you add in the extra space from the table console, there is plenty of room to stretch out within the suite walls. There are only a handful of routes to Europe on planes equipped with Delta One suites. I was expecting to do quite a bit of work on the flight, so I loved that I was able to stay fully charged throughout. Flight attendants come around to unlock it soon after takeoff. All rights reserved. I went with the ice cream sundae, which was great. And it may soon get even better, as Delta is working toward offering free Wi-Fi across its entire fleet. Either $5 or 5% of the amount of each transfer, whichever is greater. This especially helped when the seat was reclined all the way into bed mode, though I didn’t sleep a wink on this flight. The quality of the IFE hardware was vastly improved in the Delta One Suite when compared to older Delta One products. Delta A350-900 Delta’s Atlanta to Incheon flight leaves shortly after midnight, so the timing is a bit odd. Delta offers a few different products on their aircraft ranging from Delta One Suites to herringbones to forward facing. 1 B: None: No Power: Seat 1 B is a standard Delta One Seat. Citi® / AAdvantage® Platinum Select® World Elite Mastercard®. This dish was definitely tasty, though the fish was a tad overcooked – almost certainly because of the turbulence. I got an email about 72 hours before departure asking for my meal preference – though only for the first meal. Los Angeles is a major hub for Delta, and it’s clear the airline’s investing a lot of money and doing a lot of work on its terminals at LAX, but the current state of things is … not great. There’s just not much dedicated space to store your belongings. After flying this product twice, I can say that it’s excellent. Minneapolis-St. Paul (MSP) to Amsterdam (AMS) – starting March 28, 2020 3. Delta really loves the cool blue mood lighting, and I have to say: It really works. Our verdict: These are easily one of the five or so best business class seats in the sky. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Even without those amazing bonuses. Delta picked a color scheme and stuck with it. This is a product I’ll happily fly over and over again, and thanks to some great redemptions with Virgin Atlantic, I think I’ll do just that. I chose Seat 6A so I’d have a protected seat, but ended up in 2A after another passenger asked me to switch so that he could be closer to his wife on their way to their European honeymoon. But Delta is going all out with its new Delta One suites and Premium Select seats, ordering brand new Airbus A350s and Airbus A330s. And the contents were pretty good. I asked for a glass of the bubbly, and unlike in Delta’s outdated 767 seats, the modern, stylish glassware matched the modern, stylish seat. Every bite was pretty good, but not outstanding either. Plus, the program frequently runs transfer bonuses between the various programs, so you could score a redemption like this for even fewer miles. Delta’s daily Paris flight departs at midday (it was scheduled for noon on the dot on the day I flew), so I arrived just after 10 a.m. (Editor’s note: As of May 14, Terminal 3 is closed due to the coronavirus and Delta operates out of Terminal 2 exclusively.). The lounge also had four or five shower suites. The window seats alternate between being closer to the aisle way and closer to the window. There’s some extra space in here, as well. Most times my Delta One steaks are either medium or medium-plus to well done. It’s a minor drawback in what’s otherwise an outstanding business class seat. Considering many airlines charge based on how much data you use, that’s a great deal. This inaugural flight of Delta’s new international… Read More. A review of Delta First and Delta One from Dallas to JFK to London Heathrow. Was it functional, or just flashy? And the airline recently introduced the ability to pre-select meals in business and first class. And as you recline all the way into bed mode, the seat seems to sink a fair amount. Required fields are marked *. You also pop out the tray table with this panel. So keep reading to see what the experience is like. But I still got a lot of goodies, including a pair of socks, tissues, earplugs, a pen, Kiehl’s lip balm and lotion, a dental kit, hand sanitizer and one of those great Tumi eye masks. With no room below the footwell, stashing a backpack in your suite is out of the question. Drinks — including the alcohol — were self-serve, which I like because there’s no one there to judge you when you go back for seconds. Appreciate all the reporting and comments, but I disagree rather strongly about the basic comfort of the Delta One Suite seating. However, we will be trying out the Q-suite DOH-JFK hopefully next year (planning to book it any day now using British Airways points). You can read about the ins and outs of Virgin’s Flying Club program here, but the short version is that we found pretty great availability in Delta One for 50,000 miles and $5.60 in taxes and fees. The one thing to keep in mind is that these doors are locked in the open position during takeoff and landing. booked the suite for 60k virgin points coming back from honeymoon from PEK-DTW. Delta One on an A330 is one of the better ways to cross the Atlantic. Delta operates flights from Terminal 2 and Terminal 3 at LAX, and my boarding pass indicated that I’d be departing from T2. He joined the company in 2018 after spending years covering state and national politics for The Associated Press. Every single suite is equipped with an 18-inch TV screen. The airline set itself apart in 2017 when it started flying its brand new Delta One Suite, with closing doors that give passengers unrivaled privacy. I’ve grown quite fond of Delta’s preorder system for business-class flights. While that means more privacy, it also makes the bed feel a bit more restrictive. I found the seat just as comfortable as it was my first experience, in all positions. Even up in business class, Delta planes have generally looked a bit … well, drab, on the inside. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. Agree on most counts. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. At the edge of the console table there’s a small flap that lifts up to expose a wired remote for the in-flight entertainment. Today’s case in point is the most prevelant but often-hated business class seat (a.k.a. We value SkyMiles at 1.2 cents per point, meaning I “spent” under $2,000 in points to score a suite on the inaugur… Delta One is one of the best ways to … On select Boeing 757 transcontinental routes, Delta offers their full flat-bed Delta One … This bedding is co-branded from Westin’s Heavenly line. A pass for the entire flight was just $21.95. I’ve pretty much written off the possibility of booking premium-cabin awards with Delta SkyMiles, as the rates are typically outrageous. Of course, I cozied up by the windows so I could take in the views of the gate area, which were pretty awesome. If you need to stay connected inflight, Delta is dynamite. So if you’re looking for extra privacy, go for an even-numbered suite to be even farther away from the aisle. Delta is knocking at the door of being one of the best business class offerings with its Delta One Suites. Odd-numbered seats along the wings are positioned closer to the aisle, with a console table along the window side. In all, the first meal service took a tad over 2 1/2 hours. And considering you can book this 12-plus hour flight for just 60,000 miles, it’s one of the best values out there to fly business class. Sign up for the TPG daily email newsletter here You can read about the ins and outs of Virgin’s Flying Club program he… Luckily, it didn’t take an extraordinary amount of time, and things improved once I got through security, above which was a banner promising a sleek new Delta Sky Way. Inside the suite, this door is easy enough to use. For dessert, there was a choice: ice cream sundaes, chocolate cake or a fruit-and-cheese plate. Delta One is available on all long-haul international flights that are 6.5+ hours and cross-country flights between JFK and LAX or SFO. Spoiler alert: They’re pretty fantastic. The door did little to prevent the lady across the aisle from me from looking in on me when she would get up to stretch. This is the same setup as Delta’s 767-400 fleet, and in fact, the bones of the suites are basically the same Thomson Vantage XL seats. But while you could push it forward or pull it closer, there was no way to slide it far enough over to the side to leave your seat during meal service. I have to admit that I was skeptical about the main selling point of these suites: the door. I’d say we got a pretty deal for what’s normally a $3,000-plus flight. However, I won’t be reviewing it, because Delta is abandoning Narita Airport as of March 2020, as they move all their flights to Haneda. In "Reviews" in this trip report, we review our flight in a Delta One Business Class Suite on their A350, Detroit To Tokyo. A couple of days before my flight, I received an email asking me to preselect my main course. It was still breakfast time while I visited, so I got to choose between numerous standard breakfast items like scrambled eggs, pastries, fruit and yogurt. Delta One Review We were lucky enough to be upgraded to Delta One Business class after our Virgin Atlantic Flight was transferred to Delta. The equipment for this flight was an A330-300. On the plus side, the side console table is absolutely enormous, with plenty of room to hold a laptop, phone, passport, and whatever else you may need to put aside during the flight. Every Delta One passenger gets a set of headphones from LSTN, thanks to a relationship between the airline and the company. Though the pork itself was definitely on the fatty side, it was pretty tasty thanks to the sauce, which had more of a peanut taste to it. Middle seats are best for those traveling together, of course, but there’s no “double bed” option like you get on Qatar’s Qsuite. I got a great crew on this flight. The lounge had a decent spread of both hot food like fried noodles, curry, and eggrolls, along with some smaller finger foods.